AI AUTOMATION

Automation that removes the admin
not the judgement

Practical AI and workflow automation for the repetitive parts of marketing and sales: enquiry triage, summarising, drafting, routing and reporting. Useful where it earns its place, and left alone where it does not.

Trusted by growing businesses

The Problem

The problem this solves

Every growing business accumulates manual steps: copying enquiry details between systems, writing the same three replies, rebuilding the same report each Monday, chasing quotes that were never logged.

None of it is difficult. It is just constant, and it quietly consumes the hours that should go to selling. Most AI projects fail here because they start with the tool rather than the task.

Who this suits

We automate tasks with clear rules and a measurable time cost. Anything requiring real judgement stays with your team.

What we deliver

Small automations that compound.

Workflow mapping

We document the process as it actually runs, count the time each step costs, and only then decide what is worth automating.

Enquiry triage and routing

Incoming enquiries classified, enriched, scored and routed to the right person with the context already attached.

Drafting assistants

AI-assisted first drafts for replies, proposals and summaries, working from your own templates and tone rather than generic output.

Data hygiene

Deduplication, field normalisation and enrichment so your CRM reporting is trustworthy enough to make decisions from.

Integrations

Make, Zapier, n8n or native APIs connecting forms, CRM, email, calendars, spreadsheets and billing without brittle workarounds.

Automated reporting

Scheduled dashboards and summaries pulled from live data, so the weekly numbers arrive without anyone rebuilding a spreadsheet.

How it works

How it works

01

Process audit

A working session with the people doing the task. We map each step, its owner, its tooling and how long it takes per week.

02

Pilot

We automate one workflow end to end and measure the hours saved before extending the approach anywhere else.

03

Rollout

Remaining workflows built with error handling, alerting and a manual fallback for the days something upstream changes.

04

Handover

training and a review cadence so the automations stay accurate as your process evolves.

Featured case studies

Automation in practice.

Services that work alongside this

FAQ

Frequently asked questions.

Have more questions? We’re here to help you figure out the right next step.

Usually plain automation solves the majority of it. AI earns its place where language is involved — classifying, summarising or drafting.

We scope what data leaves your systems, prefer providers with no-training guarantees, and can keep sensitive workflows on rules-based automation only.

Whatever suits the job and your existing stack Make, Zapier, n8n or direct API work rather than pushing one platform onto every problem.

Every workflow ships with error alerting and a documented manual fallback, so a failed step never silently loses an enquiry.

Hours returned per week and error rate before and after. If a workflow does not save meaningful time, we turn it off.

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